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User Experience? Maybe?

So we're trying something new with a customer of ours and need some assitance setting up a monitor.  Hopefully this makes some sense

We need to verify a customers call center server is up and running.  To do this, we had an engineer write a script that is triggered by HTTP.  Basically when you go to 172.16.2.91:9080/IVRTest, it runs a script that verifies everything is up and running and returns "Success" for a webpage.  I need a way to alert if it doesn't come back correctly.  So here's what I've been running into.  I tried a normal http monitor and changed to port 9080 but that doesn't work.  I've tried a few different options but am striking out big time.  Any suggestions on what I would need to test this?  Thanks!

Randy

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  • Hi all,

    Thanks for the responses.  I did some more digging and it looks like we are going to use SEUM.  Apparently the engineer who set it up and I had different understandings of what was needed but we got that sorted out.  Installed a SEUM demo and it works like a charm.  Thanks again!

    Randy

Reply
  • Hi all,

    Thanks for the responses.  I did some more digging and it looks like we are going to use SEUM.  Apparently the engineer who set it up and I had different understandings of what was needed but we got that sorted out.  Installed a SEUM demo and it works like a charm.  Thanks again!

    Randy

Children