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Server & Application Monitor (SAM)

Forum Not able to Poll the CPU through WMI

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Not able to Poll the CPU through WMI

dipakrai.hw over 9 years ago

for few servers which has been added through WMI, not able to see the CPU and Memory details on Node Details page...

Top Replies

aLTeReGo over 9 years ago in reply to marunderwood +1

Please do. In fact, I recommend opening a case with support . This is clearly not normal behavior. It's likely the query to the monitored server is timing out, but why is the question. In most cases it…

Parents

0 HolyGuacamole over 9 years ago

When you added the node as a WMI node, did the 'Test' button work? Is SAM displaying other information like Asset Inventory? Is Real-Time Process Explorer, Service Control Manager, etc working fine from the Node Details page? I am trying to ascertain if it's a WMI issue or isolated to CPU data only via WMI.
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0 dipakrai.hw over 9 years ago in reply to HolyGuacamole

All working fine, while doing lsit resource, able tos ee CPU and memory option along with others. I am alsos electing also but that information is not reflecting in Node detail page...
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0 HolyGuacamole over 9 years ago in reply to dipakrai.hw

have you selected those resources from 'List resources' and saved the same? Can you scroll down to the 'node details' resource and see what it says for the next poll time?
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0 dipakrai.hw over 9 years ago in reply to HolyGuacamole

Yes I have selected it ...in Next poll showing the time when it shd be next polled.
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0 HolyGuacamole over 9 years ago in reply to dipakrai.hw

very strange. Try deleting and re-adding the node. Try another windows account. If not, the best route is to open a support ticket.
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0 HolyGuacamole over 9 years ago in reply to dipakrai.hw

very strange. Try deleting and re-adding the node. Try another windows account. If not, the best route is to open a support ticket.
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0 dipakrai.hw over 9 years ago in reply to HolyGuacamole

thanks
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