Closed

Closed due to inactivity. Received 61 votes with last vote on 18 Dec 2019.

Orion Diagnostics option for sensitive environments

Often times when contacting SolarWinds support they request a copy of diagnostics be uploaded for review.  For those of us that operate SolarWinds in highly sensitive environments we're unable to do so without first redacting environment specific data (hostnames, IP addresses, location information, PII, etc) which can be very time consuming yielding a longer mean time to repair (MTTR).  I'd like to see SolarWinds either add an option to the existing diagnostics tool, or do a separate tool altogether, that pulls data that would be useful for support while excluding/redacting the environment specific data.