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Impossible to connect to meraki

ldelt over 1 year ago

I am trying to connect to meraki api and it can't connect.

Inside the log I have the following errors:

2023-03-22 11:49:02,329 [88] ERROR SolarWinds.Orion.Orchestrators.Meraki.BusinessLayer.Clients.MerakiClient - Get organizations failed.

System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

If I try via curl or Invoke-RestMethod. It works. I don't where the certificate error comes from.

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ldelt over 1 year ago in reply to adam.beedell +1 verified

Answer for support: Basically, Meraki API does not work because of failing certificate revocation check: Certificate itself is fine but the issue is with the validation process , Which is a code change…

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0 chad.every over 1 year ago

Is there a proxy or something between your SolarWinds Server and the internet? That error is generic enough that it isn't even specific to Meraki. It is simply stating it tried to create a secure connection and had an issue with the certificate.

If you RDP into your main SolarWinds Server does the web browser show any certificate errors when navigating to https://dashboard.meraki.com ?

When you run the cURL/Invoke-RestMethod, are you running that from your main SolarWinds server or another machine?
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0 ldelt over 1 year ago in reply to chad.every

I have a proxy.

The proxy is configured inside the SolarWinds console.

I tested https://dashboard.meraki.com from the console

I can navigate to https://dashboard.meraki.com

I run the commands cURL/Invoke-RestMethod from my SolarWinds server.
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0 chad.every over 1 year ago in reply to ldelt

Would you be willing to provide the cURL command you're using? You can omit the Meraki API key if you're testing with one.
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0 ldelt over 1 year ago in reply to chad.every

funny thing api.meraki.com does work with cURL but dashboard.meraki.com does not.

Invoke-RestMethod works with both addresses.

curl --get -H "Content-Type: application/json" -H "Accept: application/json" -H "X-Cisco-Meraki-API-Key: <API_KEY>" api.meraki.com/.../organizations -x x.x.x.x:8080

The errors I have with https://dashboard.meraki.com/

<html>
<head><title>307 Temporary Redirect</title></head>
<body>
<center><h1>307 Temporary Redirect</h1></center>
<hr><center>nginx</center>
</body>
</html>

Funny thing while writing this message I had a respond for support it is a know bug:

"This turned out to be a known issue, Which we have fixed in Core (2023.2 RC1. ) , We changed certificate validation back to Base in this release"
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0 adam.beedell over 1 year ago in reply to ldelt

Download the cert and add it to trusted, should work
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+1 ldelt over 1 year ago in reply to adam.beedell

Answer for support:

Basically, Meraki API does not work because of failing certificate revocation check: Certificate itself is fine but the issue is with the validation process , Which is a code change.
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0 adam.beedell over 1 year ago in reply to ldelt

It's a surprising answer as I dont think this is broke universally
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0 adam.beedell over 1 year ago in reply to ldelt

It's a surprising answer as I dont think this is broke universally
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