Unable to import pollers from Thwack community Pollers. It prompt me for Thwack credentials. Credentials works fine when I login to Thwack.solarwinds.com but not from solarwinds orion

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KITGuy · Answer

From SW support: 
 Please refer to the below steps for the resolution Resolution Workaround 1: Reset the Thwack account password with a new password without any special characters. Workaround 2: If you have a Server and Application Monitor (SAM) module, you may try the following workaround: Go to Settings > All Settings > SAM Settings > Manage Templates > Shared Templates on Thwack. Import any template, enter your Thwack login when prompted. If successful, go back to Settings > All Settings > Manage Pollers > Thwack Community Pollers. Try to import the Thwack poller. 
 Step 1 worked for me.

Unable to import pollers from Thwack community Pollers. It prompt me for Thwack credentials. Credentials works fine when I login to Thwack.solarwinds.com

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