I'm trying to integrate my NPM 12.4 to a servicenow (New York) instance. I followed the installation steps provided on the servicenow store and solarwinds web site, however, I'm still having issues.
I went to the service now installation area of NPM and test the credentials, that works OK.
I am able to see my service now data from the main poller using this through the browser https://[INSTANCE NAME].service-now.com/x_sow_intapp_connection_test.do
I still see the status as Down in the instances list.
I have tried disabling the instance, deleting it and re adding it, etc. Nothing seems to work. Can any of you point me in the right direction?
Thanks in advance!