When I go in to "Node Details - Management - Edit Node - Notes" to add notes to the node and then click submit, go back to the edit node tab to see the notes, they are not there. Why are the notes I enter not saving?
I would like to be able to put in notes like, Name, location, circuit ID, phone number, hours so I can have this included in alerts when a node goes down. Maybe there is a better way to do this?
Thank you for any help you can give me!
Hi Mark,
We had a similar problem recently, where we thought the exact same thing, you enter the details on "Edit Node", then go back in and they will be there.
It wasn't until we did a bit of digging, that we found out that it is meant to be like this, the notes you enter do not display in this box, however on the node details page, there is a resource you can add which displays these notes.
This will display the notes you have added on the notes details page, as well as allowing you to add notes directly to the note details.
Additionally, this will show you the the historical note too.
There is another query about this here.
The only think I need to do now is to identify the query that adds this in to an alert!
In regards to your query, I would suggest looking at custom properties for those kinds of details though. Adding in node custom properties for location, name, IDs, vendors and phone numbers will be a lot easier to tailor your alerts in the long run.
Hope this helps!
James
EDIT: Additional comment on query.
EDIT2: I have figured out the alert too! Although I admit it took me a LOT longer than it should have done.
${SQL: SELECT Note FROM [dbo].[NodeNotes]
Where NodeID = (${N=SwisEntity;M=NodeID})
Order By TimeStamp Desc}
This will give you the latest node note for the node applied.
