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Alert suppression

Anthony_ over 14 years ago

I am working on alert suppression.

My reading so far tells me that the only way to suppress dependent alerts is by having separate alerts e.g for each remote site.

That's OK, but I still dont see where to enter the dependent node status to suppress on. In the Suppress dialogue in Advanced Alerts there is only field and value. What I am looking for is "Suppress alert if NodeA is down".

Thanks,

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0 neilmborilla over 14 years ago

Just wondering why do you need separate alert just to suppress the other.
What I did for example is that when a node goes down it will alert me but I don't want to received an alert from specific device, so Using the expression below I am no longer receving alert from that device
NodeName is equal to NodeA
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0 neilmborilla over 14 years ago

Just wondering why do you need separate alert just to suppress the other.
What I did for example is that when a node goes down it will alert me but I don't want to received an alert from specific device, so Using the expression below I am no longer receving alert from that device
NodeName is equal to NodeA
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0 Anthony_ over 14 years ago in reply to neilmborilla

The aim is to suppress alerts from other devices at a remote site if the remote site router goes down. They aren't really down, you just can't see them any more because of the router.
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0 jbaulsir over 14 years ago in reply to Anthony_

we have adopted a tiered approch to this
First: Create an alert that will trigger if the edge router is down
Second : create an alert that will trigger if a device behind the edge router is down. Now add supression to this alert that will cause it not to trigger if the upstream device is down.
We actually have three tiers Edge Router Down --> Firewall Down --> Node Down
Keep supression simple (only one device) or the SQL statement will be too complex and it won't work
Polling is important, poll the upstream devices more often than the dowstream devices.
JB
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0 Anthony_ over 14 years ago in reply to jbaulsir

Thanks! It works now
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