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Solarwinds error: Server Error in '/' Application.

Once a while I will get this error when loading the Solarwinds main page, I have to go to Orion Service Manager stop everything and start all services. Is there a fix to my issues?

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->  <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->  <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
  • This sounds to me like it could potentially be related to IIS. Have you ran configuration wizard and attempted to rebuild the website? Have you attempted to restart the IIS services? Have you checked the web log files in the solarwinds folder for possible clues? I would say that a configuration wizard run should be able to fix this. If it does not, maybe consider opening a support case to have the logs reviewed.