It would be very nice to have Orion to have an option to send out an email after an alert has been acknowledged.
For example, I have an alert setup to email every 5 minutes when a critical server goes down. If someone from the help desk starts to work on it and acknowledges the alert so it stops being sent, it would be cool if everyone else saw when and who acknowledged the alert via email. This could be a check box within the alert escalation options to enable or disable it.
Would anyone else find this helpful?