WHAT WE ARE WORKING ON POST NPM 10.5

Hey, how about fixing SNMP Traps, Syslog, multiple UnDP table correlation, just to point out several long-standing gigantic deficiencies that never seem to make it into a "what we're working on" post?

Peter

Hey, how about fixing SNMP Traps, Syslog, multiple UnDP table correlation, just to point out several long-standing gigantic deficiencies that never seem to make it into a "what we're working on" post?

Peter

YES PLEASE. We have invested ALOT of my annual (maintenance) budget to Solarwinds products, and this is a area that will cause me to find another vendor if it is addressed very very soon.  Please, for the love of everything IT, review the forums. These are features/enhancements that have been ignored for many years by development.

I actually had hope that with the acquisition of Kiwi-Soft a few years ago, we would see some improvements, but alas, NOTHING has been done to address your users concerns.

In all fairness, I can say on one hand, that I appreciate how Solarwind's is seeking to continuously enhance our view and reporting of the data collected.  On the other hand, I'm completely disgusted with the lack of progress on the more difficult tasks of changing how Orion products actual collect, view and correlate the data in the first place.  All these fluffy reporting and UI features really don't matter so much when so much of the core stuff has long standing issues with scale, proper understanding of the scope of what needs to be handled, and an apparently complete lack of willingness to address the issues.

Congrats on going public a few years ago, unfortunately instead of taking the funding and hiring developers who understand and can address these issues, you guys spend all the money on an overly-aggressive sales force and fluffy features that show that dev is basically stalling, likely because they don't understand how to address the problem, and you guys can keep stuffing it under the rug and managing expectations.

For shame, really.

Peter

It seems to me that SolarWinds seems open in the front-end section of the business (Thwack) but does little in the back end... Multiple personality disorder? I see many people in the forums asking for complementary feature or redesigns and it does not seems to be taken into account. These features are not caprices, they are needed to get the job done.

I receive many phone calls, sales calls & follow ups are indeed overly-aggressive, and to me it seems that either a) they don't trust us when we set a course of action or b) they are really hungry. The flood of e-mails & phone calls is really annoying, and I'm almost surprised I haven't had a SW rep knocking at my door yet.

The products have a lot of potential. I'm not even sarcastic, I truly believe this product deserve its market share, but like any rough diamond it has to be polished before being sold...

Please make a commitment, like we (still) commit to use your products. Make the next release (10.6) a release that addresses bugs, and complimentary features to keep your customer base. Then with that strong base you'll be able to get releases that attracts new customers with all the shiny gadgets you have in mind...

I can't thank you enough. You and planglois expressed my feelings very well. I am saying the same things over and over again for 3 years. I hope they listen but they are (Solarwinds management) designed not too . By the way it is not PMs fault it's their Unchangeable/Undiscussable policy. Poor PMs just can't get pass that barrier to meet our needs. You rock PMs.

Plangois,

They should print out your reply and place it on the entrance of management staff building. And they have to read this every single day. That's the only way. Couldn't agree more.

Hi Peter,

We are prototyping UnDP on web & correlation between the table but the final version will not make it into this release.

Michal, you are one of the PMs that rocks!

ONE alert engine please....   no more syslog and traps being separate....

explaining this to newbies and potential users is embarrasing....

Yah, I totally agree with this.  Just one alerting engine is a must!

I liked the idea of one alerting engine so much I created a feature request for it HERE.