Hi
iam currently facing issue that NPM is not showing any MAP on NPM web with error "An unexpected error occurred
Already opened case but since last 5 days but Solarwinds engineers still not able to resolve this issue.
Here is OrionWeb.log errors
2018-03-13 13:09:19,924 [129] (1077) ERROR ASP.global_asax - (null) Application_Error(29dbb515aa364f83ac2059fdb22db6e9)
System.Web.HttpException (0x80004005): Request timed out.
2018-03-13 13:09:34,921 [22] (1078) WARN MapRunner - (null) CreateMapTask{ID=711d0431-4953-44b2-a0a8-114bd08fa6d8.OrionMap,State=Aborted,Exception=ThreadAbortException:"Thread was being aborted."} failed at Queued
2018-03-13 13:09:34,924 [22] (1078) ERROR MapService - (null) Error. Request aborted. System.Web.HttpApplication+CancelModuleException
System.Threading.ThreadAbortException: Thread was being aborted.
at System.Threading.Monitor.ObjWait(Boolean exitContext, Int32 millisecondsTimeout, Object obj)
at System.Threading.Monitor.Wait(Object obj, Int32 millisecondsTimeout, Boolean exitContext)
at SolarWinds.MapStudio.Web.MapRunner.Execute(CreateMapParameters parameters)
at MapService.CreateMap(CreateMapParameters parameters)
at MapService.GetMap(String sessionId)
2018-03-13 13:09:34,928 [22] (1078) ERROR MapService - (null) Unexpected error: System.Threading.ThreadAbortException: Thread was being aborted.
at MapService.GetMap(String sessionId)
2018-03-13 13:09:34,930 [22] (1078) ERROR ASP.global_asax - (null) Application_Error(e68f61fdb49b4f188ffd91b6ca0cccbd)
System.Web.HttpException (0x80004005): Request timed out.
2018-03-13 13:09:47,860 [127] (0) WARN SolarWinds.InformationService.Contract2.InfoServiceProxy - (null) Support! -- LONG RUNNING QUERY: 54529.4299 ms: SELECT MapStudioFiles.FileId, MapStudioFiles.FileName, MapStudioFiles.FileData, MapStudioFiles.Timestamp, MapStudioFiles.Owner, MapStudioFiles.UpdateUser, MapStudioFiles.IsDeleted, MapStudioFiles.LockUser, MapStudioFiles.FileType, MapStudioFiles.LockDate, MapStudioFiles.ComputerName
FROM Orion.MapStudioFiles
WHERE MapStudioFiles.FileId = '24612b9b-98a7-4462-9d95-dafd3ffd70cb' AND MapStudioFiles.IsDeleted = 0 AND MapStudioFiles.InstanceSiteId = 0 RETURN XML AUTO
2018-03-13 13:09:47,861 [Import 7071f116-a0dd-45d2-bb2d-4c5e1ed87e1b.OrionMap] (1073) WARN MapRunner - (null) CreateMapTask{ID=7071f116-a0dd-45d2-bb2d-4c5e1ed87e1b.OrionMap,State=Aborted,Exception=ThreadAbortException:"Thread was being aborted."} failed at Aborted
2018-03-13 13:09:47,862 [Import 7071f116-a0dd-45d2-bb2d-4c5e1ed87e1b.OrionMap] (1073) ERROR MapRunner - (null) CreateMapTask{ID=7071f116-a0dd-45d2-bb2d-4c5e1ed87e1b.OrionMap,State=Aborted,Exception=ThreadAbortException:"Thread was being aborted."}
2018-03-13 13:09:57,267 [135] (1079) WARN SolarWinds.VIM.Web.DAL.NetObjectDAL - (null) PollingSource for viewType=NotVIMObject and id=300 was not found.
2018-03-13 13:09:57,274 [135] (1079) WARN SolarWinds.VIM.Web.DAL.NetObjectDAL - (null) PollingSource for viewType=NotVIMObject and id=300 was not found.
2018-03-13 13:10:04,832 [31] (1080) WARN SolarWinds.VIM.Web.DAL.NetObjectDAL - (null) PollingSource for viewType=NotVIMObject and id=207 was not found.
2018-03-13 13:10:04,838 [31] (1080) WARN SolarWinds.VIM.Web.DAL.NetObjectDAL - (null) PollingSource for viewType=NotVIMObject and id=207 was not found.
Can any one help me out