Using Custom Properties sending Alert emails

After receiving lots of queries i will try to explain in screen shots what steps needs to take if you wish to use custom properties logic to send email alerts to respective location / or team responsible for that node and group.

Basically when you have bunch of Nodes and you just wanted to send emails to the related department / Engineering Team only

Or You may have monitoring nodes for multiple customers where you would like to send emails to related customer for the nodes for that customer /

This post  can help in order to configure .

Step #1 Creating Custom Property

Start with Custom properties

Settings > manager custom properties.

Add Custom Properties

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Leave it blank and Submit

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Step #2 Assigning email to the nodes

Go to Settings Manage Nodes.

(Select multiple Node you wish to assign the email ) and click Edit Properties.

Now assign the email you wish to assign so all the alerts will be sent to respected email for these nodes .

And Submit to save changes.

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Step #3 Using Custom property name under Alert Trigger Condition

Now in Alert use the custom property name to send the email for required email address for each node.

Select the Alert you wish to Edit and Edit Trigger Action > Send an email /page.

Add Trigger Action

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When the alert will trigger it will use the email you have assigned to the Node.

***** Adding CC you can create more custom properties to include CC emails such as an example below ****

${Email}

${EmailCC}

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PLEASE NOTE:- THIS SOLUTION WILL ONLY WORK FOR THE NODES

Parents
  • We call our custom properly: DiskUsage_Email

    We reference this in the 'to' section (after a known/valid e-mail, just so

    in the event that there is no DiskUsage_Email for the particular device, it

    will still go out):

    ${N=SwisEntity;M=CustomProperlies.DiskUsage_Email}

    for nodes we have Node_Alert_Email, and similarly

    ${M=Swisentity;M=customProperies.Node_Alert_Email}

    If you go to the body of the e-mail, you will see a button for 'Insert

    Variable' Use this to find your custom property, insert it, then copy it

    and paste it in the To: field. That's how we got it to work.

    Note that my variables do not have the 'Node.' prefix as yours does. The

    custom properties are simply in the main bucket of SwisEntity

    CustomProperties.

    On Mon, Aug 26, 2019 at 3:44 PM martian monster <

Reply
  • We call our custom properly: DiskUsage_Email

    We reference this in the 'to' section (after a known/valid e-mail, just so

    in the event that there is no DiskUsage_Email for the particular device, it

    will still go out):

    ${N=SwisEntity;M=CustomProperlies.DiskUsage_Email}

    for nodes we have Node_Alert_Email, and similarly

    ${M=Swisentity;M=customProperies.Node_Alert_Email}

    If you go to the body of the e-mail, you will see a button for 'Insert

    Variable' Use this to find your custom property, insert it, then copy it

    and paste it in the To: field. That's how we got it to work.

    Note that my variables do not have the 'Node.' prefix as yours does. The

    custom properties are simply in the main bucket of SwisEntity

    CustomProperties.

    On Mon, Aug 26, 2019 at 3:44 PM martian monster <

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