Node custom property "serial number"

Hello,

We need to have the serial number on the node details panel. 

From document it seems you have to use custom properties for nodes and the serial number is one offer by default by Solarwinds.

What I don't get is that the serial number filed is empty like there is no action associated to it? Is that right?

If we have to populate it why the property then?  If we do a hardware report the serial number is in it? 

I do not get the logic behind this way of doing things. 

Thanks. 

Parents
  • We have many different models of UPS's from several different vendors. Solarwinds does not natively collect all of the serial numbers for them. We created several custom pollers and gabe them names like APCSerialNumber, EatonSerialNumber, etc. We use an alert action to populate a custom property that we created named _SerialNumber. 

    The alert trigger is If  Serial_Number is Empty  then the trigger action is Change Custom Property _SerialNumber using this SWQL in the Custom Property Value field

    ${N=SWQL;M=SELECT TOP 1 Status, AssignmentName FROM Orion.NPM.CustomPollerStatusOnNode Where AssignmentName LIKE '%SerialNumber%' AND AssignmentName LIKE '%${N=SwisEntity;M=Caption}%'}

    This populates the custom property and also show up in the Nodes view.

  • As matter of fact I cannot use Alert to create a trigger. When I try to create a rule, the console log off. -> ticket opened.

    I actually try to add the field for another property.

    For the serial number have added the value using a csv file. 

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