Unable to backup the new cisco switches in our networks

Hello ,I am trying to back up the configs for the switches in our network. The nodes had been successfully pulled into the solarwinds server, But the configs from the switches are not getting backed up.

I have tried to raise this as a ticket with solarwinds, FOA our switches were not configured with any encryption algorithm and at that time whenever a network discovery was being run and a packet capture was running on the orion server it was getting an error that switch is not replying to the SSH packets algorithm which the solarwinds server is sending .

Can some one please help me with the configuration which i will need to do on the switches for them to be able to send the configurations to be backedup in the solarwinds server.

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