Unable to connect to polling engine (APE) on the relevant server. Check logs for details

Dear,

I'm experiencing an error where my APE doesn't want to download configs in NCM.


I also can't manage my nodes anymore that are connected to this polling engine.

I've opened a ticket at support to solve this issue, tried multiple solutions: reinstalled ncm, rebooted and so forth but nothing does the trick here.

What could be the problem here? All necessary ports are open and it still doesn't want to make a connection.

PS: when I look at the config settings I see this and can't even enter a path here:

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