I do not manage our Orion products. I cannot log onto the hosting servers. However, I am an admin within Orion. We use AD accounts. The LAN admin responsible for the care and feeding of the products patches regularly.
I am mentoring a new team member. We are not prepared to make him a full admin within Orion. Even though it looks like he should be able see some things, he cannot. e.g. He cannot look at switch config backups. e.g. reports have no data
What could I be missing?