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Opengear NCM Device Template using port 3004

sachsj over 2 years ago

I am trying to add an Opengear console server to NCM to run commands on a specific port (3004) wich is connected to a power PDU. The idea is to be able to turn off power to a specific device. I created a connection profile and changed the SSH port from 22 to 3004. Regretfully the connection profile test fails ( Test Failed. Connection Refused by). If I use the standard SSH port the test passes. If I use SecureCRT with 3004, I notice that I have to hit enter before commands are displayed.

This is the current device template that works with SSH 22 but not 3004. Any ideas?

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neomatrix1217 over 2 years ago

Have you enabled session trace to see what NCM is doing?

documentation.solarwinds.com/.../ncm-troubleshooting-device-connections.htm
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sachsj over 2 years ago in reply to neomatrix1217

Thank you

Here is the output. From the error below it seems to be a permissions issue but I can use SecureCRT with 3004 without any problems.

StateChange: Connecting
StateChange: Unknown state 'Disconnected'. Changing to default 'StateIdle'.
StateChange: Disconnected
TimerTick: Killing session timer.
Connection Error : System.Net.Sockets.SocketException (0x80004005): An attempt was made to access a socket in a way forbidden by its access permissions 10.222.x.x:3004
at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)
at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
at WeOnlyDo.Protocols.SSH.MethodNotificationSSH(IAsyncResult ar)
TimerTick: Killing session timer.
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neomatrix1217 over 2 years ago in reply to sachsj

Did you try connecting with secure CRT from the orion server or your machine?
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sachsj over 2 years ago in reply to neomatrix1217

Good thought thank you. I don't have another license for CRT but Putty gave the permission denied error. Thank you again. I will have to run that down.
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neomatrix1217 over 2 years ago in reply to sachsj

Cool keep us posted.
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sachsj over 2 years ago in reply to neomatrix1217

Thank you. Yeah it was Tetration blocking the port. I keep forgetting that we have that now. I was able to use the template mentioned before and created a script that would reboot the power PDU port for the modem.

Thank you again.
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sachsj over 2 years ago in reply to neomatrix1217

Thank you. Yeah it was Tetration blocking the port. I keep forgetting that we have that now. I was able to use the template mentioned before and created a script that would reboot the power PDU port for the modem.

Thank you again.
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neomatrix1217 over 2 years ago in reply to sachsj

No worries glad it worked out
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sachsj over 2 years ago in reply to sachsj

BTW..... just in case someone else needs to reboot a port on a power PDU if only connected to a console port, this worked for me. Simple....yes, but it took me about an hour to figure out the correct structure to figure it out. It kept failing until I added the ${CRLF} at the end. Basically I was frustrated and guessed. :)

reboot 1
${Delay:5}
Y
${CRLF}
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