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Palo Alto backup using NCM

cstimpert over 4 years ago

I am trying to use NCM as a secondary backup for Palo Alto devices. Currently I have the device set to log in via ssh2 and transfer config using SCP. The test completes fine but when the NCM job runs, I am getting an error, (Error Downloading Config to SCP Host:). Any one else seeing this or having success backing up config from Palo devices? I would love to get this working. NCM version 7.9

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zennifer over 4 years ago +1

Transfer the config using ssh2 not scp :

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0 zennifer over 4 years ago

Transfer the config using ssh2 not scp :
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0 elkinst over 4 years ago in reply to zennifer

Thanks zennifer
It being a F/W I of course set to SSH for login and request, but left as SCP, and ended up with the same issue as cstimpert
Changing the transfer from SCP to SSH2 fixed it.
Thanks
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0 orionfan over 3 years ago in reply to elkinst

Hi,
I don't have access to our PA's so I don't know if the issue is on that side. All of the Orion tests are successful (connection profile works), but are you using Device State,running or startup config for the backup job? I am running 2020.2.
As a test, I have selected all three options, and I get three different results:
ERROR: Running config: Transfer failure due to timeout waiting for success or failure prompt
ERROR: Startup config: Error Downloading Config to SCP Host:
ERROR: Device State config: Config not found on SCP/TFTP
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0 orionfan over 3 years ago in reply to elkinst

Hi,
I don't have access to our PA's so I don't know if the issue is on that side. All of the Orion tests are successful (connection profile works), but are you using Device State,running or startup config for the backup job? I am running 2020.2.
As a test, I have selected all three options, and I get three different results:
ERROR: Running config: Transfer failure due to timeout waiting for success or failure prompt
ERROR: Startup config: Error Downloading Config to SCP Host:
ERROR: Device State config: Config not found on SCP/TFTP
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0 falmeidasilva over 3 years ago in reply to orionfan

I'm getting the same issue.....I've opened a ticket with the support. I will let you know about the results.
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0 solarrick over 3 years ago in reply to falmeidasilva

Hi,
Did you ever get this resolved? If so, can you share the solution?
Thank you
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0 falmeidasilva over 3 years ago in reply to solarrick

I could sort this issue changing the download method to SSH.
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