Configuration Management Transfer Status Stuck Initializing

I am trying to download configs from the Orion web console by going into the my node and choosing to download the config I want.  Once I click that button, I starts to transfer the request.  When I go into the Transfers page I see that the status of the download is "initializing" and the circle loader is continuously spinning.  It is stuck Initializing and never progresses forward.

I am able to download the configs from the Engineer tool-set, however, I want to be able to download it from the web console in order to set up real time config download.