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NetFlow Traffic Analyzer (NTA)

Forum Netflow license issue in NAM 2020.2.4

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Netflow license issue in NAM 2020.2.4

mohit.kumar301 over 3 years ago

Hi Guys,

I just migrated Solarwinds NAM license 2019.4 HF5 to NAM 2020.2.4 on new hardware. NAM license showing activated. But getting Netflow license in Evaluation events daily.

Anyone faced this challenge?

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0 tony.johnson over 3 years ago

I have not seen this, What does your license manager page look like?
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0 mohit.kumar301 over 3 years ago in reply to tony.johnson

Hey Tony,
License manager looks fine. As NAM now upgraded to 1 key license so that showing activated.
But Events showing Netflow license in evaluation.
Attached snapshot.
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0 tony.johnson over 3 years ago in reply to mohit.kumar301

Thanks Mohit,

May I ask you to open a support case for this problem and share the details with me? Having discussed this with the team we will need to investigate fully as we have not seen this issue under these circumstances.
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0 mohit.kumar301 over 3 years ago in reply to tony.johnson

Hi tony.johnson,
Yes i had opened . Case no. #00734907. Hope you can get insight on this.
i will wait for response on mail also.
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0 mohit.kumar301 over 3 years ago in reply to mohit.kumar301

Hi tony.johnson,
You get time to check for this.. Is this a bug Or something else. As one of your engineer checked all things and dont find anything.
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0 tony.johnson over 3 years ago in reply to mohit.kumar301

As far as I can see support is working with you to schedule a suitable time for a Webex to do further investiagation. If that is not the case please DM me and let's discuss further.
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0 tony.johnson over 3 years ago in reply to mohit.kumar301

As far as I can see support is working with you to schedule a suitable time for a Webex to do further investiagation. If that is not the case please DM me and let's discuss further.
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