Upgraded to 2022.3.0 Rule Conditions Missing from all My Customer Rules
Does anyone know where I can retrieve my old settings?
Upgraded to 2022.3.0 Rule Conditions Missing from all My Customer Rules
Does anyone know where I can retrieve my old settings?
Definitely don't downgrade
If you go to Reports and run the Rules Migration report, it will show you the final status of each rule migration. For those that didn't completely migrate, it will give…
Thanks for your patience on this one. Chatting with engineering, this problem has been fixed in 2022.4.
Solutions for you:
Revert to 2020.2.6 and rerun the upgrade using 2022.4, with the services on additional…
Hello,
I have the same issue. All my custom syslog and SNMP traps rule conditions were reset/deleted after the upgrade. Upgraded from 2020.5 to 2022.3. I've been using OLV. Just opened a case with SolarWinds support, but I'm still waiting an assignment.
Hello,
I have the same issue. All my custom syslog and SNMP traps rule conditions were reset/deleted after the upgrade. Upgraded from 2020.5 to 2022.3. I've been using OLV. Just opened a case with SolarWinds support, but I'm still waiting an assignment.
Follow the steps above and run the report - do you see rules that were not migrated? If you were already using OLV, you should not have lost any rules.
Note that if you were using custom SQL to build alerts, those will not work when you move from legacy syslog and traps to Log Viewer or Log Analyzer. You would need to convert those to SWQL or use the alerting feature in LV/LA.
Can you post your case number?
This is the case number 01217936. I was using the OLV before the upgrade, not the legacy tools. And yes, the rules are migrated, but all their conditions are reset to "Fire this rule without any condition testing", and that makes them useless.
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