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Promo Download

I just downloaded the free 14 day trial of the syslog server yesterday.  I am having one small problem in viewing this software.  When I try to log on to the web access service, I am denied, and I know I am not typing in the wrong username or password.  I have an approx. 8-12 length character password, and after entering it, the password line writes in its own characters.  What I mean is that instead of the 8-12 length character password being entered, the screen freezes, makes the password some 30 characters long, and then denies me.  Any help with this issue would be greatly appreciated.