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CatTools Database Password?

Good morning, we had to migrate our CatTools to a new server. We did that and it worked fine for a week or so. But now when I go to open it, I am prompted for a database password. Of course, I don't recall ever creating a password and I can't get past this prompt. Any ideas on how to fix this? Thanks,

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0 dcalkins0924 over 3 years ago

I have a very similar issue...
We recently changed domains on the server and the account that the Cattools application was installed with is no longer available. I can log in with my admin account and add new devices but we have two older devices that I need to remove. We are getting an error nightly that 2 switches cannot be backed up which makes sense because they are no longer in existence.
When I open the CatTools Manager, I get a blank screen, again I can go into Options - Device Wizard and successfully add devices but cannot get into the database to remove/change properties for the existing devices. When I try to open the database, it is also asking me for a DB password which my predecessor may or nmay not have set up.
My main issue is I need to remove switches from the database either through the database or a config file and cannot where to do this.
Thanks,
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0 redsector over 3 years ago in reply to dcalkins0924

I have got the same problem!
Is there any solution?
which password do I need? I never put a password for the CatTools.
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0 redsector over 3 years ago in reply to dcalkins0924

I have got the same problem!
Is there any solution?
which password do I need? I never put a password for the CatTools.
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0 gecosu over 2 years ago in reply to redsector

Hi,

I have go the same issue.

Is there any solution?
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