IPMonitor Service Stopping

We have the same issue. We opened a ticket but support has not provided us with anything useful yet.

This generally happens to us when we are making any changes in the GUI, i.e. Suspending monitors, running reports, editing users - but it is not consistent.

If we aren't doing anything in the GUI, the system is stable.

What we have done so far is:

- Create additional exceptions in Symantec Endpoint Protection and Carbon Black Defense

- Re-Installed the update

But these did not help.

Have you had any luck with yours? Have you opened a ticket?

Any luck or resolution from support on this?

We downgraded to ipMonitor Version: 11.0.1 build 136 and have had no issues since - support didn't have a better answer.

Yesterday this started happening to me, running 11.1.1 build 980

After posting, I realized this started happening right around the time I added a credential for an SNMPv3 monitor yesterday. I completed the steps below and finally can got service to stay up for longer than five minutes, 30 minutes now.

My SNMPv3 username has a dash in it and my passwords are 16 random characters, not sure if that has anything to do with it but I'll try to add the monitor and credential back in later.

1. C:\Program Files (x86)\SolarWinds\ipMonitor\config\cred
   1. changed the *.x file modified yesterday to *.old
2. C:\Program Files (x86)\SolarWinds\ipMonitor\config\monitors
   1. changed the *.x file modified from yesterday to *.old
3. Restarted all ipMonitor services 

I'll update tomorrow if this was the real fix for my issue.

Thanks for the information, hoping this works out for you

Thanks for the information, hoping this works out for you