How do I configure alerts/actions to easily change SMS alerts from one user to another? I need a way to change who gets SMS alerts from ipMon based on who is on call for all monitors/groups.
Here's how I solved this issue:
Created an alert, configured with 4 actions.
One action is an email to a functional mailbox. The other three actions are SMS Pager. All three SMS Pager actions are available 24 hours a day.
The alert range for the individual on call is configured as 1-
The alert range for the other two individuals is configured as 0
0 tells the action to never trigger. 1- tells the action to always trigger.
Here's how I solved this issue:
Created an alert, configured with 4 actions.
One action is an email to a functional mailbox. The other three actions are SMS Pager. All three SMS Pager actions are available 24 hours a day.
The alert range for the individual on call is configured as 1-
The alert range for the other two individuals is configured as 0
0 tells the action to never trigger. 1- tells the action to always trigger.
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