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alerts and on-call rotation

How do I configure alerts/actions to easily change SMS alerts from one user to another?  I need a way to change who gets SMS alerts from ipMon based on who is on call for all monitors/groups.

Parents
  • Here's how I solved this issue:

    Created an alert, configured with 4 actions. 

    One action is an email to a functional mailbox.  The other three actions are SMS Pager.  All three SMS Pager actions are available 24 hours a day.

    The alert range for the individual on call is configured as 1-

    The alert range for the other two individuals is configured as 0

    0 tells the action to never trigger.  1- tells the action to always trigger.

Reply
  • Here's how I solved this issue:

    Created an alert, configured with 4 actions. 

    One action is an email to a functional mailbox.  The other three actions are SMS Pager.  All three SMS Pager actions are available 24 hours a day.

    The alert range for the individual on call is configured as 1-

    The alert range for the other two individuals is configured as 0

    0 tells the action to never trigger.  1- tells the action to always trigger.

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