Hopefully this is a simple question...
I created a new device with a bunch of the default scanned monitors. An alert rule is set on the group folder so that any device monitors created in this folder will e-mail us 24-7. So far, it's a pretty standard device setup, I think.
Unfortunately, the memory usage on this particular device spikes throughout the day and alerts/e-mails our team every time there is a spike. We would like to disable alerting, but still maintain the monitor to track trends and create reports.
So, my question is -- Is there an easy way to disable alerting for a single monitor within a device? (when alert settings are inherited from a parent group)
Here's my thought process so far:
- Set "Maximum Alerts to Send" on that monitor to "0" -- However, this doesn't stop an e-mail from telling us that the device is "back up" once every hour.
- Set the threshold for triggering this Monitor Alert very high -- But this messes up the reports, telling us the device was always up.
I'm new to ipMonitor, but I can't find a good answer in the manual or help menus. Am I just missing something? Any help would be greatly appreciated!