I've got quite a few monitors which I have configured tags for used to populate email alerts, i.e. a monitor tag called 'analystname' will populate the alert with the persons name who should have a call logged to them to investigate the outage.
Now, this is great until someone changes job role or leaves the organisation. At this point (cyrrently as I know no other way) I've got to manually go through the monitor tags and change this persons name to a.n.others.
Is there a way to have IPMonitor query a file or anything else so I only have to change the name in one place and have IPMonitor pick it up? Would save me a serious amount if time and effort.
Thanks in advance