Is it possible to make v9 and v8.5 simultaneously work ?

Hello Fauzan,

Is there any guidance for me to follow in to bring monitors data from v8.5 to another machine which v9 trial version will be installed on ?

You'll be effectively moving ipMonitor to another server (except you'll keep the original running and you won't be putting a real license on the new box). See this Knowledge base article for details.

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=764

I can not find procedures to do rollback to v8.5 if there's unintended issues after upgrading process. Where can I find it ?

I'm not so sure there's an article like that for v9 yet. Here's my advice, which is easy to execute.

1. Prior to upgrading, ensure you have a backup file recently made that is encrypted (so it has the passwords for the credentials).
2. Try out the restore just to be sure. This isn't required, but you'll feel good about being able to return to this exact config at any time without redoing credentials (should it not be encrypted).
3. Upgrade to v9. Make any changes you want. (note that should you revert, you'll have to redo configuration changes that needed to occur)
4. (Make sure you still have the backup file) When reverting, locate and delete all the "x" files in the config directory of the ipMonitor install.
5. Restore the backup with the "v8 Restore program". Any new monitoring telemetrics recorded in v9 will show up in v8.5.

Hi Josh,

The steps and the ordering really don’t make much sense from one drive to another. The credentials database ipMonitor uses can’t be lifted from one machine to another without the backup & restore program getting involved. If the database stays on the same machine, we should be ok.

Here's what I recommend:

1. Run Backup Now… and ensure you’ve specified an encryption credential !!
   Configuration Tab > Maintenance Schedules > Recurring Internal Maintenance > Backup Now
2. Uninstall ipMonitor (no worries, all your data is left on the drive).
3. Move the ipMonitor installation folder to the new drive.
4. Reinstall ipMonitor onto the new folder.
5. Everything should work.

If the credentials go orphaned, the “encryption container” was reset by the installation program, and you’ll need to delete config\cred\credentials.db, and then run the restore program off the backup you made.