Upgrade IPM Orion Platform 2018.2 to 2020.2.1 HF2

I mounted the iso 2020.2.1 HF2 offline installer "Solarwinds-Orion-IPAM-2020.2.1-OfflineInstaller.iso" on my server and run the  and receive an error message. 

"D:\contents.psd1" System.securty.Securityexception: "D:\content.psd1":Authenticode Verification Unknownerror ({ "SignerCertificate": {  "Archived": false, 

I've checked the certs on the server nothing has expired ? Anyone seen this before. 

  • I had the same issue upgrading to 2020.2.4 using the offline installer, after reading some logs and reviewing the certificates I found the CRL issue and this is how I fixed it:

    -Mount the offline installer on a computer with internet access

    -Go to properties for the content.psd1 file, then to the Digital Signatures Tab, there is only one certificate for Solarwinds Worldwide LLC, select it and click details in the same section

    -In the Digital Signature Details window click View Certificate

    -In the certificate window that just opened go to Details Tab and select Copy to file

    -The Certificate Export Wizard will open, follow the steps and the format you want to use is DER, once you have exported it go to the Certification Path

    -In the certification path section you will find there are two other certificates, DigiCert SHA2 Assured ID Code Signing CA and DigiCert, you will export them as well, same process as the previous certificate

    -Now, those three certificates that were exported have to be installed in the machine where you want to install Solarwinds using the offline installer

    These are the stores where I installed them:

    Solarwinds Worldwirde, LLC cert -----> Trusted Publishers

    DigiCert SHA2 Assured ID ----->  Intermediate Certification Authorities

    DigiCert -----> Trusted Root Certification Authorities 

    After those steps the offline installer finally loaded.

  • I followed the steps provided by and the installer offline its working. Thanks! 

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