Hi
Right after upgrade to HCO v2022.4 API polling stoped
IF i edit any of API pollers and want to save it this error will return.
I just covered API names for security.
Beside we had SAM ALX license before upgrade.
Hope someone could help me
Hi
Right after upgrade to HCO v2022.4 API polling stoped
IF i edit any of API pollers and want to save it this error will return.
I just covered API names for security.
Beside we had SAM ALX license before upgrade.
Hope someone could help me
Best Guess: Since the API polling relies upon node-based licensing and you came from component-based, you'll need a different license key. If that's the case, you should contact support or your Customer Service Manager to get you a different license key specifically for HCO.
Note: I am not in sales nor support and don't know all of the intricacies of how this all works.
Thanks for reply but based on this Article API works with both models:
https://documentation.solarwinds.com/en/success_center/sam/content/sam-api-poller-licensing.htm
but beside I had ALX license for my SAM before update
Yep - I didn't know that piece. You're still going to need to open a support case. No one on THWACK can fix this for you since it's specific to your license.
yes it solved.
By reactivating license it solved
yes it solved.
By reactivating license it solved
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