2 questions. 1) Is Solarwinds Observability 2022.3 (from windows control panel) equal to Solarwinds HCO 2022.3? 2) Is it possible to remove the installed DPAIM, VNQM, Cloud Monitoring, IPAM, SRM, SCM that I wasn't licensed for but got installed?

For #2 I got the extra stuff installed because I left all the checkboxes selected during the upgrade. I get that it  make it easy to trial more stuff, but it makes my installation more complex - ie. I had to configure a couple new databases - log and netflow.  I only have a simple SAM + VMAN installation.  

As a side note, the upgraded Solarwinds fixed an issue I had with a manual/remote agent (exception stops/uninstalls the agent) which was a good thing for me.

  • FYI.  I just opened a ticket regarding this (#01186162).

  • They cover it here SolarWinds Platform 2022.3 Release Notes

    Looks like you need to have all three DB's in place now to do an install. Know this beforehand - before trying an install or upgrade.

    The install is still in 2 parts. Part 1 removes previous code and puts the new code in place. Part 2 is where you get asked SQL info and everything gets configured.

    If you got part 2 and don't have the other databases ready you are going to get stuck. 

  • Also another note on something I ran into for the first time: When trying to mount the ISO Windows may now block executables that were downloaded form the internet. The ISO just spins and nothing happens. If this happens right click on the ISO then Properties then click Unblock

  • Thanks bobmarley.  I should've looked at the release notes better :(.  I was ready for the uninstall/reinstall since it happened for my prior upgrade to the current 2020.2.6.  When I got to part 2 in the setup wizard, I had to enter SQL administrator creds to allow the log and netflow databases to be created.  I think it allowed switching back to the default Solarwinds user account for the Solarwinds connectivity to those databases, so was able to proceed/complete the upgrade.

  • Thanks for the heads up. I will re-read the notes about those extra dbs. I dont use log analyzer, so that will be the new one. I glanced at the readme files, and realized that 'all' modules are there; waiting to be tested or licensed. I didnt think about creating new databases or catch any notes about them. GAH! There were a few other gotchas I did notice - depending on which modules that you use. As i start the upgrade change documentation I may need to create a post about them. 

  • Kind of like having a gopher hole in a soccer field, someone's going to trip in it.

  • I got 2 different responses from support last night.  Since I didn't see an easy way to uninstall individual products in control panel I tried a repair of Solarwinds Observability product and it did at one point show the checkboxes again so I could (in theory) remove a bunch a plugins but I chickened out and left them all checked.  Anyways...

    Earlier response 10/3/2022 6:30pm Hawaii time (which looks like the usual precautions and options)

    If you are going to uninstall just a few modules, you can safely do it by just going to your Control Panel's remove program. Once the uninstall is complete, you will need to run the Configuration Wizard (it should run automatically). Running the configuration wizard will let the database know that a product has been uninstalled and will remove unneccessarry data and dependecies on the tables of the database.
    Note : Before starting any work on your environment, please ensure that you have a recent backup of your Orion server and database. More information here.
    The pollers are also affectedd if you uninstall a module on the Main Poller, you need to run the APE installer again (Settings>All Settings>Polling Engines should give you a link for this installer) and run the Configuration Wizard as well on the APEs.
    Also to remove the licenses , you may check Remove expired Orion product evaluation from License Manager (solarwinds.com)
    Please note that we do not provide standby support, pre-flight check, or assisted upgrades on a remote session. See working with support article here.

    Later support response 10/4/2022 3:46 am Hawaii time (much different)

    Regarding the removal of unlicensed products, starting in SolarWinds Observability, you can no longer remove an unlicensed product that is installed together with the Observability installer. For example, VMAN and IPAM are included in the installer so you won't see them under Programs and Features.
    Virtualization Manager 2022.3 Release Notes (solarwinds.com)
    SolarWinds Platform 2022.3 Release Notes
    This way, you can easily test out other modules by activating an evaluation license.

    I'm probably going to leave my Solarwinds Observability alone for the time being... 

  • Got two conflicting responses from support ticket #01186162.  Sorry if I'm double posting (my earlier response got marked as spam).

    An earlier support person said it was possible to remove products from control panel and the usual precautions about backups/pollers.  It wasn't clear from control panel how to remove my unlicensed products.  I did try a repair of Solarwinds Observability and the checkboxes do appear again during the repair, but it does not have checkboxes for all the products and it's only checkboxes for some of the plugins.

    The later support person said it was no longer possible to remove an unlicensed product:

    Regarding the removal of unlicensed products, starting in SolarWinds Observability, you can no longer remove an unlicensed product that is installed together with the Observability installer. For example, VMAN and IPAM are included in the installer so you won't see them under Programs and Features.
    <link to Virtualization Manager 2022.3 Release Notes...>
    <link to SolarWinds Platform 2022.3 Release Notes...>
    This way, you can easily test out other modules by activating an evaluation license.

  • Correct, it's one installer, one msi, that installs all the modules. But only the once you have license for will be available in the GUI.