Why do I not see acknowledge?

For whatever reason, I cannot seem to get to the Acknowledge functionality on the Current Alerts page (see screen cap).

Any ideas as to why? I figure I'm missing a setting somewhere, but I'll be darned if I can find it.

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SocialExodus 6 months ago +1 verified

I guess you only get this on the unfiltered view.

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+1 SocialExodus 6 months ago

I guess you only get this on the unfiltered view.
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0 cpriddy 6 months ago in reply to SocialExodus

I believe the issue is that you are trying to ack/unack a return to normal status alert. All the alerts in your screenshot have a normal status. In which case, there isn't a current problem to acknowledge or hide any longer. If you instead chose an alert with a different status you should see the ack or unack appear in the actions.
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0 SocialExodus 6 months ago in reply to cpriddy

Yes, I figured this out a bit ago. Just starting to implement Alerts acknowledgement now that my team is more than just me ;)
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0 SocialExodus 6 months ago in reply to cpriddy

Yes, I figured this out a bit ago. Just starting to implement Alerts acknowledgement now that my team is more than just me ;)
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