Database Performance Analyzer (DPA)

Forum Gett error 422 when accessing Alert page following upgrade to DPA 12.3.7438?

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Gett error 422 when accessing Alert page following upgrade to DPA 12.3.7438?

SocialExodus 8 months ago

I just upgraded to DPA v 21.3.7438 and now when I try to get to active alerts, I get this page error. Anyone have any clue why?

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0 cpriddy 8 months ago

SocialExodus I checked around and haven't seen that situation before. Please open a DPA customer support ticket so we can get the logs and other info to diagnose the problem.
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0 SocialExodus 8 months ago in reply to cpriddy

Done. Thanks. It has something to do with the changes to CON_ALERT_HISTORY table changes in this latest release.
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0 SocialExodus 8 months ago in reply to cpriddy

Done. Thanks. It has something to do with the changes to CON_ALERT_HISTORY table changes in this latest release.
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0 cpriddy 8 months ago in reply to SocialExodus

Interesting. There were quite a bit of changes to alerting in 2021.3. Since it is related to history, you might want to include what version you upgraded from in case that might be related.

By the way, if you didn't already, please go to the Options page, Downloads section and click on "All log files (Zipped)" and attach to your ticket.
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0 SocialExodus 8 months ago in reply to cpriddy

I've just been on a support call and there is a phantom database the software can't find which is causing the error. More when we get through this.
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