SCCM Deployment

Hi folks, looking for some advise. 

We have an SCCM solution in place and we have been trying to deploy Dameware12 to our clients as an upgrade. However we have been failing to deploy this successfully as when we deploy it, we either get "In Progress" or "Failed error code 1" 

We have tried it by packaging it up as a Batch Script, App Package and also Application via our Software Centre, All having no joy! 

Are there any of you out there who have done this successfully and would be willing to share some support or some documentation that would aid us in doing this. 

As a Health care Organization we have identified that Dameware11 has failed our PenTest, so looking to get this done as soon as possible. 

Thank you in advance.