Problems on ARM with RMQ

Hello,

I have a recent problem with ARM and RabbitMQ.

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My ARM server is Working fine, I found this problem in the Event Viewers but I have no idea where this message can come from?

Do you have any ideas ?

Thank you so much.

Florian PICHOT

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  • Hello Florian,

    the message occurs when the tracer (AD Logga or FS Logga) likes to connect to the 8MAN / ARM server to port 5671. The problems is normaly the a firewall on the ARM server does not allow connections to the port 5671 or you can not make outbound calls from the client/tracer. Another reason could be that Rabbit MQ is not installed on the ARM server.

    Sometimes you have a problem with DNS so that you need to use IP. Therefore you need to go to the installation directory of the ARM e.g. "C:\Program Files\Protected Networks\8MAN\etc" or "C:\Program Files\Solarwinds\ARM\etc" copy the pnServer.messaging.config.xml into C:\ProgramData\protected-networks.com\8MAN\cfg. then edit that is looks like this:

    <?xml version="1.0" encoding="utf-8"?>

    <config> 

      <messaging>

        <rabbitmq>

          <serverip>1.2.3.4</serverip>

      </messaging>

    </config>

    restart the ARM Service and maybe also the collector ARM service.

    regards

    Mike

  • which server IP is that 1.2.3.4 ?

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