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Access Rights Manager (ARM)

Forum Problems on ARM with RMQ

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Problems on ARM with RMQ

florian over 4 years ago

Hello,

I have a recent problem with ARM and RabbitMQ.

Sans titre.png

My ARM server is Working fine, I found this problem in the Event Viewers but I have no idea where this message can come from?

Do you have any ideas ?

Thank you so much.

Florian PICHOT

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0 armexpert over 4 years ago

Hello Florian,
the message occurs when the tracer (AD Logga or FS Logga) likes to connect to the 8MAN / ARM server to port 5671. The problems is normaly the a firewall on the ARM server does not allow connections to the port 5671 or you can not make outbound calls from the client/tracer. Another reason could be that Rabbit MQ is not installed on the ARM server.
Sometimes you have a problem with DNS so that you need to use IP. Therefore you need to go to the installation directory of the ARM e.g. "C:\Program Files\Protected Networks\8MAN\etc" or "C:\Program Files\Solarwinds\ARM\etc" copy the pnServer.messaging.config.xml into C:\ProgramData\protected-networks.com\8MAN\cfg. then edit that is looks like this:
<?xml version="1.0" encoding="utf-8"?>
<config>
<messaging>
<rabbitmq>
<serverip>1.2.3.4</serverip>
</messaging>
</config>
restart the ARM Service and maybe also the collector ARM service.
regards
Mike
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0 itengineer over 2 years ago in reply to armexpert

which server IP is that 1.2.3.4 ?
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0 itengineer over 2 years ago in reply to armexpert

which server IP is that 1.2.3.4 ?
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