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Announcement 1 ChChChChanges... Coming to THWACK in February 2020
Announcement 2 Maintenance Notification: THWACK Platform Migration – February 20, 2020Announcement count
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It would be great if the Dependencies could automatically detect and suppress packet loss alerts related to Parent Outage.  It's smart enough to know to put the children nodes in unmanaged state to stop the "node down" alerts but we still get all the packet loss alerts for each child node behind the parent that is down.
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VNQM is able to monitor SIP connections on Avaya Aura Session Manager as it is defined as central part of Avaya proposed architecture  
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It would be beneficial in NPM 12 to have similar control in which we had previously over the Menu Bars / Tabs. Yes, I understand I am able to build my own menu bar, but wouldn't it be more beneficial to be able to create your own tab?   Why do I want to show "My Dashboards" to my users instead of something customized to their view? Why do I…
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I have created Case # 1008235 regarding creating color options for Report Writer.   At a minimum, it would be nice to be able to create varying background on every other lines to improve readability. It would be preferred, if you wanted to create a specific report (say on the Event Log), you could change the font to mimic the level of severity…
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Click to view contentAs a production database administrator for many years, I was tasked with security requests. These requests ranged from “who changed what” to detection of SQL injection attacks. The role taught me how proper data security is a never-ending job, requiring the right tools and knowledge.   This is one reason I advocate the use of Security Event… (Show more)
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Current  ticket creation process: Step 1. E-mail received in Inbox that is monitored by WebHelpdesk system Step 2.  WebHelpdesk Automatically Creates Ticket based on e-mail content   *Feature Request* Step 3. WebHelpdesk automatically copies and generates the first note in ticket with copy of content in the Request Field   Benefit: The first…
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I have this SQL query that gives me the average availability of the previous month for the firewalls at my sites: DECLARE @startOfCurrentMonth DATETIME  … (Show more)
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FEATURED EPISODE: How to Quickly Identify Suspicious Network Behavior With Intuitive Dashboards February 18, 2020 Log and event data are a boundless and valuable resource for identifying suspicious network activity and stopping potential breaches. However, analyzing lines and lines of text-based data can make this resource more trouble than it's… (Show more)
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Service Maintenance Notification Summary: THWACK is migrating platforms from Jive to Khoros (Lithium) on February 20, 2020. Severity: Intermediate   Description: We will be migrating community platforms from our existing, hosted environment on Jive to our new SaaS provider, Khoros (Lithium). Our estimated maintenance window is 16 hours.… (Show more)
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I want to restrict all IT engineers to open "Configure" option in dameware mini remote control. inside "Configure", View\Default Host Properties\Install Options\Configure should be password protected so that IT engineers could not make changes made by Manager Help Desk.
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