10 Replies Latest reply on Aug 10, 2009 4:58 PM by bshopp

Website Error When I Click an Event

byrona Jul 28, 2009 5:13 PM

I attempted to click on an event that had indicated a service was down (as per the APM) and I received the following error.

What is the cause of this?


System.InvalidOperationException: Unknown net object prefix: "Z"
   at SolarWinds.Orion.Web.NetObjectFactory.GetInfoForNetObject(String netObjectId)
   at SolarWinds.Orion.Web.UI.OrionView.VerifyNetObject()
   at SolarWinds.Orion.Web.UI.OrionView.SelectView()
   at SolarWinds.Orion.Web.UI.OrionView.OnPreInit(EventArgs e)
   at System.Web.UI.Page.PerformPreInit()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Re: Website Error When I Click an Event

neilmborilla Jul 28, 2009 6:52 PM (in response to byrona)

I have experienced the same problem. What I did was to restart all services of NPM just to make sure everything will be refreshed and synch
Like (0)

Actions
- Re: Website Error When I Click an Event
  
  bshopp Jul 29, 2009 8:31 AM (in response to neilmborilla)
  
  This is a known defect, I have added you both to the defect as having the issue as well
  
  Like (0)
  
  Actions
  - Re: Website Error When I Click an Event
    
    byrona Jul 29, 2009 8:43 AM (in response to bshopp)
    
    Thanks Bshopp, I assume this means there isn't anything I can do about it until it is fixed.... that is other than "don't click on those"?
    
    Like (0)
    
    Actions
    - Re: Website Error When I Click an Event
      
      bshopp Jul 29, 2009 10:50 AM (in response to byrona)
      
      I am checking if there is a workaround, but at this point I do not have one until fixed
      
      Like (0)
      
      Actions
      - Re: Website Error When I Click an Event
        
        neilmborilla Jul 30, 2009 3:03 AM (in response to bshopp)
        
        Hi brandon, does this defect has been addressed in SP3?
        
        Like (0)
        
        Actions
        
        Re: Website Error When I Click an Event
        
        bshopp Jul 30, 2009 8:31 AM (in response to neilmborilla)
        
        I chatted with the Dev team and it does it appear that this should be addressed with SP3
        
        Like (0)
        
        Actions
        
        Re: Website Error When I Click an Event
        
        byrona Aug 10, 2009 4:41 PM (in response to bshopp)
        
        I now have SP3 installed and am still experiencing this problem.
        
        Like (0)
        
        Actions
        
        Re: Website Error When I Click an Event
        
        bshopp Aug 10, 2009 4:48 PM (in response to byrona)
        
        Hmm, ok I will re-open that defect, can you try this workaround
        In address bar change:
        NetObject=Z:??? to NetObject=AA:???
        
        Like (0)
        
        Actions
        
        Re: Website Error When I Click an Event
        
        byrona Aug 10, 2009 4:53 PM (in response to bshopp)
        
        That seems to yield the expected results.
        
        Like (0)
        
        Actions
        
        Re: Website Error When I Click an Event
        
        bshopp Aug 10, 2009 4:58 PM (in response to byrona)
        
        OK cool, that works as a workaround, I will get that defect re-opened
        
        Like (0)
        
        Actions

Go to original post