15 Replies Latest reply on May 11, 2009 10:26 PM by Kuz

Web Access Error

craig.mcinnes Mar 22, 2009 5:43 PM

Hi,

I installed the beta version today with out any problems :).

However when I try to use the Web Access I get the following error message in the browser

Server Error in Application.
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Internal Server Exception
Error Description
There was an error while trying to execute ASP.NET request: Attempted to access an unloaded AppDomain.

at WeOnlyDo.Server.WebASPNetProxy.ProcessRequest(String Method, String URI, String PathInfo, String QueryString, String HttpVersion, String PhysicalDirectory, WebHeaders InHeaders, Stream InStream, Int64 InStreamLength) at WeOnlyDo.Server.WebUser.ExecuteASPX(String PhysicalPath, String VirtualPath, String RelativeBinPath, String WebConfig)

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Version Information: WeOnlyDo wodWebServer.NET 1.0.0.1

Regards

Craig

Re: Web Access Error

Kuz Mar 24, 2009 3:02 PM (in response to craig.mcinnes)

Hi Craig,
Thanks for the feedback.
Couple of questions:
What OS are you running?
64 or 32-bit?
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- Re: Web Access Error
  
  craig.mcinnes Mar 24, 2009 3:09 PM (in response to Kuz)
  
  We are running WinXP SP2 - 32bit
  
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  - Re: Web Access Error
    
    Kuz Mar 24, 2009 3:27 PM (in response to craig.mcinnes)
    
    VMWare?
    Does the error occur right away, or after a period of time? Do you see the login screen at all?
    
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    - Re: Web Access Error
      
      craig.mcinnes Mar 24, 2009 3:35 PM (in response to Kuz)
      
      Physical PC.
      Splash screen appears and then goes straight to the error message.
      No delays
      
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      - Re: Web Access Error
        
        Kuz Mar 24, 2009 3:51 PM (in response to craig.mcinnes)
        
        Ok.
        I think we should try replacing the Global.asax file with a slightly different version, and see if that helps.
        I have attached a replacement Global.asax file (in Global.zip). Replace the current version that exists in 'C:\Program Files\SolarWinds\Kiwi Syslog Web Access\html' with this one. You'll need to stop the "Kiwi Syslog Web Access Web Server" Service before replacing the file (it may be in use by the ASP.Net worker process), and restart the service after you've copied over Global.asax.
        
        Global.zip 1.7 KB
        
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        Re: Web Access Error
        
        craig.mcinnes Mar 24, 2009 5:20 PM (in response to Kuz)
        
        Hi Kuz
        I have downloaded and replace the file as per your instructions.
        Now get the following error message, see attached file.
        Thanks
        Craig
        
        New Error Msg.txt 1.3 KB
        
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        Re: Web Access Error
        
        Kuz Mar 24, 2009 5:29 PM (in response to craig.mcinnes)
        
        Strange. Did you restart the Service?
        
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        Re: Web Access Error
        
        craig.mcinnes Mar 24, 2009 5:52 PM (in response to Kuz)
        
        The Services was re-started. I have now rebooted the Server and the following error is now displayed.
        Craig
        
        Error Msg.gif 19.4 KB
        
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        Re: Web Access Error
        
        Kuz Mar 24, 2009 6:18 PM (in response to craig.mcinnes)
        
        Hmmm... that error looks familar.
        
        I'll need to do some checking and get back to you...
        
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        Re: Web Access Error
        
        Kuz Apr 7, 2009 4:08 PM (in response to Kuz)
        
        Craig,
        We have seen this error reproduced on low memory systems, or systems running low on free memory.
        Just wondered what the available memory is on the machine you have Kiwi Syslog Web Access installed on...
        
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        Re: Web Access Error
        
        cole.gisselbeck Apr 9, 2009 4:17 PM (in response to Kuz)
        
        What amount of memory do you suggest?
        
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        Re: Web Access Error
        
        cole.gisselbeck Apr 9, 2009 4:39 PM (in response to cole.gisselbeck)
        
        I increased my memory from 256 to 512 and it seemed to do the trick for now.
        
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        Re: Web Access Error
        
        Kuz Apr 10, 2009 5:25 PM (in response to cole.gisselbeck)
        
        Hi Cole,
        Thanks for the feedback, glad to hear Web Access is working now.
        We are still finalizing the minimum system requirements for Web Access, but at this stage I'd say 512MB would be it for RAM.
        Thanks again for you help with this one.
        
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        Re: Web Access Error
        
        craig.mcinnes Apr 13, 2009 3:08 PM (in response to Kuz)
        
        Hi Mike,
        Sorry for the late reply have been on holiday for a week.
        The PC I have installed Wed Access on has 2Gb RAM
        Craig
        
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        Re: Web Access Error
        
        Kuz May 11, 2009 10:26 PM (in response to craig.mcinnes)
        
        ...for all those still experiencing this issue, the BETA2 fixes it.
        
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