27 Replies Latest reply on Feb 14, 2020 3:11 PM by s-bolyard

    Phoenix 2020 SWUG Discussion Board

    KMSigma

      Welcome to the Phoenix 2020 SolarWinds User Group (SWUG) discussion board!  This is a great way to interface with us and other attendees as we ramp up for the event on February 5-6, 2020.

       

      What's the purpose of this discussion board?  Well, it's a place to ask those questions you have about the first SWUG of 2020.

       

      I'll start by answering a few common questions:

       

      My short answers above can in no way cover all of your possible questions, right?  That's precisely why we've setup this discussion board.  Ask us anything - we'll be happy to provide answers.


      If you got a notification on Monday, February 3 about the SWUG being "tomorrow," don't panic! (Hitchhiker's Guide to the Galaxy)

       

      Sorry, but we got so excited about the first SWUG of 2020 that the message went out a day early.  Breakfast and registration is opening at 7:30 AM local time on Wednesday, February 5 as regularly planned.

       

      Message was edited by: Kevin M. Sparenberg

        • Re: Phoenix 2020 SWUG Discussion Board
          KMSigma

          "Can/should I bring my boss/colleague?"

           

          Absolutely.  If I had a nickel for the number of times I've heard someone say "I wish I brought my [boss/co-worker/colleague in other department] to this so they could hear this stuff first-hand," I could retire.  And yes, we totally get it.  The wearing of many hats is the standard for IT professionals. Sometimes getting away from the office can be difficult, but the conversations with attendees, the connections made with staff, and the knowledge gained more than make up for it.

          • Re: Phoenix 2020 SWUG Discussion Board
            KMSigma

            "I'm a ____________.  Would I get anything from attending this SWUG?"

             

            I'm going to take a stab in the dark here, but since you are already on THWACK, you probably use a SolarWinds solution or two.  If you fall into that camp, then I can guarantee that someone else at SWUG would love to speak with you.  Be they attendees using the same products, the product managers wanting to discuss product directions with you, the user experience team to get your usability feedback - we all want to speak with you.  For me, it doesn't matter if your title is Helpdesk Analyst or CIO, hearing from other practitioners will always help you be your best.  If you are still unsure, take a look at the agenda above.  I'm sure you'll find many sessions worthwhile.

            • Re: Phoenix 2020 SWUG Discussion Board
              achrry1

              Hey Kevin. Since the SDK sessions go up to the 300 level at this SWUG, does that mean there's some kind of "lab" involved?

                • Re: Phoenix 2020 SWUG Discussion Board
                  KMSigma

                  Sorry achrry1, no lab, but I will be doing some of the work "live" so expect things to go sideways for me .  I will be making the code samples available and show you how to get most of this working in your own environment.  As great as it would be to provide you with a lab, it doesn't really have any meaning until you can see your data represented.  I encourage you to bring a laptop with VPN and try a few of the read-only things along with me.  I want the hard questions, but even my lab won't have every situation.

                   

                  Is there any one thing you really want out of the API/SDK sessions?

                    • Re: Phoenix 2020 SWUG Discussion Board
                      jm_sysadmin

                      achrry1 What kind stuff do you want to do? What problems do you want to solve? Plenty of us will be interested to dive in.

                      • Re: Phoenix 2020 SWUG Discussion Board
                        achrry1

                        There are so many things you can do with an API it's hard to limit it to one thing.... At this point, just getting it connected on the backend would be efifng amazing, :-)

                         

                        One of the biggest draws for me to the API is being able to automate a lot of our CMDB stuff. I know Solarwinds integrates with ServiceNow but there's many, many years of mistakes and duplicates etc that need cleaned up first. Blah, blah, blah...

                        The other thing that I'd really like to be able to do is tie our Solarwinds instance to a couple of our homegrown apps that some techs use. It's a custom written application that I've been asked if I could have it auto populate with information pulled from Solarwinds.

                         

                        And I MOST DEFINITELY will have my laptop with VPN access. How else am I going to show you guys the headaches I deal with and get advice on how to solve them?!

                          • Re: Phoenix 2020 SWUG Discussion Board
                            KMSigma

                            Extracting data from the API is pretty much all of what the 101 class is about.  I can see that easily working with your home grown applications.

                             

                            CMDB is on my list of things to include for the 301 class.  It really falls into the realm of "automation" that I'm trying to get behind.

                              • Re: Phoenix 2020 SWUG Discussion Board
                                jm_sysadmin

                                Kevin is right, and a little effort can make a big difference with something like a CMDB, but make sure you do it right.

                                NPM data by itself is good, but NCM data for network gear, SAM for Server/App, SRM for storage and VMan for VMware, is even better for the CMDB. I can talk more than people want to hear about this, but for about 4 years I have been working with this stuff and our Service now team where our CMDB lives. Orion does great discovery for stuff, but don't forget relationships too. And on the flip side, you can have non-discoverable stuff maintained once in the CMDB like the support information, then you exports from the CMDB back to Orion custom properties. Once there you get to leverage that for groups, dashboards and alerts.  Once you figure out how to map Orion objects to CMDB elements, get a field in the CMDB for the Orion ID for export and to ease matching later on.

                        • Re: Phoenix 2020 SWUG Discussion Board
                          Kellie Mecham

                          Any MSP Partners out there attending? I want to talk to you!

                           

                          I'm Kellie in the User Experience Group, I'll be presenting with my pal ccousineau on Day 1.  I've been with SolarWinds a long time but am fairly new to MSP.  I want to hear stories--at lunch, over any happy hours!  Come find me!

                          1 of 1 people found this helpful
                          • Re: Phoenix 2020 SWUG Discussion Board
                            ecklerwr1

                            Wooohooo here we go PHX SWUG 3.0!!!

                            Phoenix SWUG Do or do not. There is no try.

                             

                            Phoenix SWUG come you must!

                             

                            Bill

                            • Re: Phoenix 2020 SWUG Discussion Board
                              ecklerwr1

                              One thing I'd like to see more of is security related stuff... SolarWinds tools satisfy many of the 800-53 and 800-171 RMF requirements and seeing how this works would be really good for pretty much everyone.  I know everyone isn't a CISSP but we're all stuck with dealing with security these days so it really applies!!!

                               

                              Bill

                               

                              https://www.youracclaim.com/badges/ee5407b2-e330-4f24-861c-6cc353fc3363/public_url

                              • Re: Phoenix 2020 SWUG Discussion Board
                                ecklerwr1

                                I got an email this morning (Monday):  Reminder: SolarWinds User Group in Phoenix is tomorrow!

                                It confused me because SWUG is Wed. and Thurs. not tomorrow!

                                • Re: Phoenix 2020 SWUG Discussion Board
                                  jmassey

                                  Do we park in the Rennaisance Hotel Garage or in the lot across Coyotes Blvd?

                                  • Re: Phoenix 2020 SWUG Discussion Board
                                    achrry1

                                    What's everyone doing for dinner? Anyone up for Dave & Busters???

                                    • Re: Phoenix 2020 SWUG Discussion Board
                                      ecklerwr1

                                      Did anyone get anything to get points for the SWUG?  I never saw any emails or anything about it?

                                        • Re: Phoenix 2020 SWUG Discussion Board
                                          KMSigma

                                          The survey (which confirms the points awarded and the downloads of the decks) went out this morning.  There's a bonus points distribution if you complete by a specific date - look to the survey header for that information.

                                          1 of 1 people found this helpful
                                            • Re: Phoenix 2020 SWUG Discussion Board
                                              ecklerwr1

                                              Done and done!  I've already been working with Jeremy Hynds to see about getting licensing figured out so we can standardize on SEM for all our various information systems and... there's a LOT of them.  I figure buy 5000 nodes at a time in bulk and go from there.  We can be an example for others in the industrial base and I think once we demonstrate this SW will have a LOT more new business from my industry.  I've been doing multiple UX sessions for SEM recently that's now evolved into the product.  I've had two large investment firms call me and interview me multiple times about SWI stock and whether they should invest a large portion of their customers money in SWI stock.  I've done a bunch of reviews for Gartner because they requested more detail on specifically the SEM product.

                                               

                                              I've been extremely busy because RMF has been big demand on my entire industry but my plan was to see if SEM could become an accepted standard for my entire industry.

                                               

                                              Bill

                                          • Re: Phoenix 2020 SWUG Discussion Board
                                            Mike Lomax

                                            I am not seeing Serena's "Expanding Your IT Toolkit" in the downloads either listed separately or in the "Download All Presentations" zip.  Was that renamed to something else or just not included for some reason?

                                              • Re: Phoenix 2020 SWUG Discussion Board
                                                serena

                                                https://thwack.solarwinds.com/people/Mike%20Lomax  wrote:

                                                 

                                                I am not seeing Serena's "Expanding Your IT Toolkit" in the downloads either listed separately or in the "Download All Presentations" zip.  Was that renamed to something else or just not included for some reason?

                                                Hi Mike! Do you mean my API monitoring deck? If that's what you're looking for it would be the API Monitoring - The Orion Way deck.

                                                  • Re: Phoenix 2020 SWUG Discussion Board
                                                    Mike Lomax

                                                    No…  I found that one.  It was this one after lunch:

                                                     

                                                     

                                                     

                                                     

                                                    Harriscomputer

                                                     

                                                    Mike Lomax

                                                    Staff Developer

                                                    P: 571-267-3928x74207

                                                    F: 703-709-2490

                                                    E: MLomax@harriscomputer.com

                                                     

                                                     

                                                     

                                                     

                                                     

                                                    , Arizona

                                                     

                                                    www.harriscomputer.com.

                                                     

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                                                • Re: Phoenix 2020 SWUG Discussion Board
                                                  s-bolyard

                                                  Just wanted give a big THANK YOU to everyone from SolarWinds for another wonderful SWUG.  I've been to all three SWUGs in Phoenix and this was the best one.  Absolutely loved the new format with all the breakout sessions.  Can't wait til the next one.  Hopefully it won't be another 2 years.