4 Replies Latest reply on Oct 25, 2019 5:48 AM by sja

    SolarWinds --> Jira Ticket

    jimmy mccubbins

      We are starting to want to automate tickets to ensure that items arent missed and not accounted for.  My customer is wanting 1 of these options.  Are they possible?

       

       

      1:  SW Alert creates and assigns a JIRA ticket to a group

      2:  Be able to right click on a Node Summary page and select "Create Jira Ticket" based on the information SW has in it.

       

       

      I know option 1 is possible, but they want both.

       

      Ideas, thoughts, concerns, support?