2 Replies Latest reply on Nov 19, 2018 9:47 AM by singaravel_d@infosys.com

Solarwinds integration with ServiceNow using Rest API

akshay.jain Jul 10, 2018 8:59 AM

hi guys,

Do anyone give me the details of this integration. I need to integrate Solarwinds and ServiceNow using REST API. The only action is to create incident in ServiceNow whenever an alert is generated. I am very new to Solarwinds. However I would to like to know more about it.

Any kind of suggestions are highly appreciated.

Thanks

Akshay

Re: Solarwinds integration with ServiceNow using Rest API

sploy Oct 25, 2018 10:24 AM (in response to akshay.jain)

I'm currently working on this topic. The goal is only to create tickets when an Alert is Acknowledged.

There are some bugs left to it though, but for sure, it is only a matter of time that I get to clean all of them. In the meantime, sit tight. I will send updates as soon as I get it working properly.

I am already done with the part of creating tickets when the alert is acknowledged. I'm still working on the auto update of tickets when Alerts gets Reset.
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Re: Solarwinds integration with ServiceNow using Rest API

singaravel_d@infosys.com Nov 19, 2018 9:47 AM (in response to akshay.jain)

I have integrated SolarWinds to ServiceNow for Incident Creation, Please let me know if you still looking for the help.
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