This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

NPM 12.2 - UI Perfomance

shocko over 5 years ago

Using 12.2 Latest HF and the performance is horrible in the UI. I use many enterprise apps with web front ends that handle lots of nodes/data and they seems to be able to render much more quickly than seemly trivial pages in NPM. For example, the 'All settings' page regularly takes 3-5 seconds to load. This is slow as it should be just text based html. I've been looking at it with chrome dev tools and lighthouse and its seems the Javascript and general caching is not optimized at all, For example, this near 1 MB javascript library seems to be being repeatedly downloaded:

mynpm/.../apolloisolate

This also has the header no-cache on it.

I've a support ticket open and its been indicated to me that this is a known issue.

Top Replies

0 mad-stevo over 5 years ago

I've experienced the very same issue on multiple client sites - 'apolloisolate'. I believe the issue is Perfstack related, seems to be evident on every post-Perfstack instance I have checked and thus it even slows down the Orion Demo site by many seconds per page load. I currently have a support ticket open also. Support have not yet acknowledged to me that this is the issue but based on my findings everything is pointing in the 'apolloisolate' script's direction and I've provided them the associated DevTools Performance jsons to prove it.
Here's the DevTools Performance json I created, detailing the impact of the issue on the Orion Demo: DevTools Timeline Viewer
Cancel
Vote Up +1 Vote Down

Cancel
0 jxchappell over 5 years ago

Same here
Upgraded on 2/23 and performance has been awful since
I just installed a second web server last night on fresh hardware and still have the exact same issue
Cancel
Vote Up +2 Vote Down

Cancel
0 shocko over 5 years ago

I can definitely see some of the issues using dev tools in chrome. Solarwinds need get the finger out and comment on this!
Cancel
Vote Up 0 Vote Down

Cancel
0 taylor5042 over 5 years ago in reply to shocko

No answer since April?
Should we assume that we need to change to a different vendor?
Cancel
Vote Up 0 Vote Down

Cancel
0 shocko over 5 years ago in reply to taylor5042

We are looking at alternative solutions. this has been an issue since we put the product in place 2 years ago and the product team seem to think its OK to wait 15 seconds for simply pages to load.
Cancel
Vote Up 0 Vote Down

Cancel
0 shocko over 5 years ago in reply to shocko

We are working with a gold partner and SolarWinds have said 'we acknowledge the issue' but that's it. no detail, no offer to fix. We needed the application and NTA a lot in the last 48 hrs and the UI loads slowed down our troubleshooting so much that we simply fired up Prometheus and telegraf client to gather windows perf counters. IT so bad that SolarWinds will not address this or at least comment on it.
About to lose a customer here when renewal comes around next month.
Cancel
Vote Up 0 Vote Down

Cancel
0 neomatrix1217 over 5 years ago in reply to shocko

Do you have a support case open for this issue and if so can you share the ticket #?
Cancel
Vote Up 0 Vote Down

Cancel
0 aLTeReGo over 5 years ago

You are correct that the 'apolloisolate' is not cachable, though it's unrelated to PerfStack. We are investigating this issue now and will be working dillently to address.
Cancel
Vote Up 0 Vote Down

Cancel
0 supportdiehard over 5 years ago

I would highly recommend upgrading to NPM 12.3 and you also might check specs below enough cpu cores, RAM and storage because they might have changed since you 1st installed it. Here is some documentation as well to see what your personal resources should be:
Website performance issues - SolarWinds Worldwide, LLC. Help and Support
https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Knowledgebase_Internal/SQL_-_Performance…
If you have more than 1 module on Orion Platform please check out below link as well:
Orion multi-module system guidelines for a SolarWinds NPM installation - SolarWinds Worldwide, LLC. Help and Support
Cancel
Vote Up +1 Vote Down

Cancel
0 mad-stevo over 5 years ago in reply to supportdiehard

This issue is not something the end user has control over, but something SolarWinds has to address. Please see the previous comment directly before yours by aLTeReGo . It is an issue with SolarWinds' XUI framework, as previously highlighted in this thread. Its still present with the latest NPM 12.3 hotfix and has been ever since 2017.3. No amount of server specs will make a difference here.
Cancel
Vote Up 0 Vote Down

Cancel