14 Replies Latest reply on Dec 15, 2017 8:14 AM by mmickey

    Assets duplicating in WHD.... this is not good


      I am seeing assets duplicating, and attributes being mixed among the duplicates, making it really hard to identify what is what.  I've been trying to work with tech support on determining what is happening, and it sounds like the program uses a device's IP address as a unique identifier.  They want me to set my DHCP lease time longer.  Not really a good option for me, and they are dodging the question of how to fix the duplicate/mixed assets I now have.  I'm getting pretty bummed about this very rapidly.


      Anyone else run into this?  And why on earth would they use the IP ADDRESS to uniquely identify a network asset in a DHCP environment???