3 Replies Latest reply on Oct 25, 2017 9:38 AM by anla

    How can I create a custom ticket type?




      We just purchased WHD and we are at the setup process.

      I need to create a ticket custom field that includes a table and will serve us as an replaceable item ordering form.

      With the default ticket types in Ticket Custom Fields that is not possible.

      Is there a way around it?

      Basically I want to create something like the image below :

      Where VAR1 will be set by default with fixed values, Var2 will be inserted by the client and Var3 needs to be a checkbox also selected by the client.

      Have anyone tried or created something similar?


      Thanks in advance!