3 of 3 people found this helpful
Any solarwinds product can integrate with servicenow , when you install the integration software you will find that a new option added in the alert creation.
After you integrate ServiceNow with the Orion Server, you'll notice a Create ServiceNow Incident option when you click Add Action on the Trigger Actions panel of the Alert Wizard. You can use this new alert action to precisely define what should happen to a ServiceNow incident when an alert in Orion is created, updated, or reset.
In summary, it is in the Alerting engine so it has nothing to do with which module you use because alert engine is part of the ORION platform