Hi Guys,
I encountered this error after I applied the hotfix 6.
When I checked the services SolarWinds Orione Engine Module keeps stopping. Once I click started, It goes back to normal, after a few minutes it goes down again.
Please advsie
NPM 11.5.2
Successfull config wizard for website.
May 31, 2016 5:21 AM
Do you see any events logged in Event Viewer (on primary poller Solarwinds logs) for the same ? If yes are they related to DB timeout or disconn ?
May 31, 2016 5:23 AM
Event Viewer -> Applications and Services Logs -> SolarWinds.Net
Let me know what error's do you see here
Hi Vinay BY,
Please see below error in event viewer.
Reinstalling the Visual C++ 2013 redistributables X86 and X64 will resolve the issue. I have encountered these in many setup's and It has helped me.
How ever please share the logs businesslayer logs
this is the missing piece that amarnath_r is referring to
http://www.microsoft.com/en-us/download/details.aspx?id=40784
install both the 32 bit and 64 bit versions
Hi ALL,
Thanks Guys.
Will get back to you the result
This has been resolved yesterday...
Reinstalling the Visual C++ 2013 redistributables X86 and X64 will resolve the issue.
Thank you so much guys!!!!
Hi!
Did you install both 32 and 64 bit versions on all your pollers?
Thanks!
Cheryl
Yes, you will need to install both the 32 bit and 64 bit
I didnt need to install both. Only the 32 bit one was enough. That was also the answer from a SolarWinds Technician.