What We Are Working On

The NCM link should be working now. We're still in planning for most our 2013 releases, so we'll get this updated as soon as that exercise has wrapped up.  Please stay tuned.

Please update NTA.

Looks like the links work now.

sja,

We were going through some internal details but have recently update the NPM post.

There is no automated way to have the update date posted by thwack.

We would need each product manager to update the line in the above bulleted list.

Note that you can "watch" this page and receive an email everytime it's modified.

?

I concur with Mustafa that the What we're working on pages need to be updated.  Besides the LEM page, the ones for UDT and NCM are also behind, with UDT being the worst since it points to v2.51.  So I too would appreciate for SolarWinds to assign someone to keep these pages up to date.  Thanks.

wanine39,

I don't recall having any issues like you're describing with the SW Customer Portal, even after it was changed recently.

However, we had a similar issue but with different vendor's support site.  In our case, it turned out that they had not linked my Customer ID with the tools that we purchased.  So, just like you, we could not find patches or see any of the products that we own.  We too found that issue a bit frustrating, since we had to ask the tech to send us links for the upgrades, patches, etc.  In our case, took several weeks, but eventually our account got corrected and we were then able to find updates, links, etc.

In short, I suspect that you may need someone at SW to fix your customer account.  If you're really think you are not getting anywhere, I guess you can also ask your SW account representative to escalate your case.

NOTE:   We hardly ever ask our SW account rep to step in and escalate cases, since we don't want to over use that "trump card".  Likewise, I recommend that you use your SW account rep "trump card" very sparingly.  Anyway, if you are truly not getting anywhere with getting SW tech support to assist, that might be your next step.  I wish you the best.

The only issue I had with the new customer portal was it remembered my individual account from the initial trial months ago. My account only had standard access (not admin level) but I was the primary contact for the account (I wasn't during the initial trial). It wouldn't let me relink to my SW ID (already linked) and I couldn't escalate my own permissions at that permission level. Quick call to customer support and a few screenshots later - they bumped the account to admin level and I was able to modify user permissions.

+1

Hi Mustafa,

I admit it's taking longer than I would like to get the new release. I did few changes in WWWO post, so to make it more accurate and reflect what we are working on right now. We are working on new features and I hope you will also be able to provide us some feedback on these. I contacted you over email.

Thanks,

Peter

Cisco is dropping java from their GUI interfaces . All new code is html5 based or core

when will sw step and move to current best practices ?

Hmmmm, well call me "confused"....let me look into this a little further. This should be auto-populating now. :-(

How old is the version you are running? I have only been using Solarwinds for a year or so but viewing the page source it appears my install of Orion makes extensive use of HTML5. Two obvious examples are drag and drop resources and the environment view that looks like it was done entirely in HTML5. In fact HTML5 used all over the place in Orion. It's what makes asynchronous page loading possible. That is just another example. You should probably upgrade to the latest version. Sounds like you are at least 4-5 releases behind.

Hey kmphilbin,

This blog should help you find what you need:

[Action Needed] Bookmark Your Product Roadmaps AKA What We're Working On

And this is the page you are looking for:

What We Are Working On

Which product are you referring to for exporting reports in Excel?  That's always been available in Orion Reports, or are you talking about a different product?

How to Export NPM Report Writer Data to Excel (xls or csv)???

wallyollie can you specify which pages you are referring to?

Hi Steve,

Can you elaborate on your feedback a little? Are you suggesting we treat AppStack like a product with it's own WWWO Post or something else? Also, can you elaborate what "crayon state" means?

FWIW, we are considering a rethinking of the way WWWO posts are organized, as you are correct, our current format doesn't allow talking about a concept like AppStack in a very streamlined fashion.

Looks like they turned the next generation of Alert Central into a SaaS solution https://www.pingdom.com/beepmanager

Alert Central was a free thing that seems to have not really kept moving.  This was part of the reason I never rolled it out.

Most seem to say 2015 updated minus DPA... sometimes I think we have to look in the individual groups to see the local what we're working on for say NPM.