?

I'll do it in near future. Thanks for the heads-up.

Jiri

No changes in the roadmap of mobile Admin. We are waiting for Native App for BB10!!

I don't like to see out of date pages in here. LEM page is one of them. Version 5.6 Released. But the page refers to 5.4. Please update it. And please don't wait for me to see your out of date pages.

And by the way we want you to implement a self made connector builder. This is the top requested feature of all time. http://thwack.solarwinds.com/ideas/1076. I personally want to see this feature on the roadmap for the next version.

I concur with Mustafa that the What we're working on pages need to be updated.  Besides the LEM page, the ones for UDT and NCM are also behind, with UDT being the worst since it points to v2.51.  So I too would appreciate for SolarWinds to assign someone to keep these pages up to date.  Thanks.

We hear you. There are people assigned to these. When you seen things not updated, it usually means that decisions are not made yet, not that we are ignoring this. Typically the case for UDT and NCM.

We know those are important for you, but thanks for reminding us.

please fix the crappy SW portal page. i work on a closed network thus have to get updates from the inet and not posssible  from my closed network

i have time and time again asked and suggested fixes , no progress from the SW team. i even met the team at Cisco live and VMworld.

The sw customer portal

• cant find my patches or updates
• doesn't tell me what is new or updates to what i own.
• no links to updates
• points to the products page and asks me to register for a trial

Now

i tells me that there is a new login format

when i try to "do it now" it tells we that the SW account is already linked to the email address i gave it. YA DUH. what is wrong i am a customer. i say continue and then it halts and  tells me that my first name and last name are already is use. YA DUH, that me!. why cant SW staff design a proper portal. if in house staff cant, outsource it to someone who can 

wanine39,

I don't recall having any issues like you're describing with the SW Customer Portal, even after it was changed recently.

However, we had a similar issue but with different vendor's support site.  In our case, it turned out that they had not linked my Customer ID with the tools that we purchased.  So, just like you, we could not find patches or see any of the products that we own.  We too found that issue a bit frustrating, since we had to ask the tech to send us links for the upgrades, patches, etc.  In our case, took several weeks, but eventually our account got corrected and we were then able to find updates, links, etc.

In short, I suspect that you may need someone at SW to fix your customer account.  If you're really think you are not getting anywhere, I guess you can also ask your SW account representative to escalate your case.

NOTE:   We hardly ever ask our SW account rep to step in and escalate cases, since we don't want to over use that "trump card".  Likewise, I recommend that you use your SW account rep "trump card" very sparingly.  Anyway, if you are truly not getting anywhere with getting SW tech support to assist, that might be your next step.  I wish you the best.

hi

thank you for the suggestion

I just sent a note to the web site developer

when I was at vmworld13 last month they offered to meet with me to show me the new portal proposed changes tec.

though we met, they were unable to show the portal changes as they had a new win 8 laptop that would NOT work with their own  portal (;

thus  no advance look at it or ability to give feedback

my sw cust portal looks  "'ok". when I log on it shows me an all the products I own.

however, I will no show me which ones have patches or new downloads

I am forced to manually track what versions I have and what the portal shows. very inconvenient.

IMHO, they assume all users have inet access and can do updates from the s/w tools themselves

I will call my rep and raise the issue

thank you for the trump card idea

The only issue I had with the new customer portal was it remembered my individual account from the initial trial months ago. My account only had standard access (not admin level) but I was the primary contact for the account (I wasn't during the initial trial). It wouldn't let me relink to my SW ID (already linked) and I couldn't escalate my own permissions at that permission level. Quick call to customer support and a few screenshots later - they bumped the account to admin level and I was able to modify user permissions.

+1

WPM What we're working on (WWAWO) page list is updated regularly but not the product itself. By doing this a customer will think they are currently working on the updates but they haven't done any updates since (03/05/2013). I will not be surprised if I hear that Solarwinds will drop support from WPM soon.I want my money back.

still no word response SW when Orion will have a major update/rewrite

without HTML5, the Orion core is very dated

imagine google maps without HTML5

hello SW

Hi Mustafa,

I admit it's taking longer than I would like to get the new release. I did few changes in WWWO post, so to make it more accurate and reflect what we are working on right now. We are working on new features and I hope you will also be able to provide us some feedback on these. I contacted you over email.

Thanks,

Peter

Thank you guys for all the info.

It's official now. It's been a YEAR (52 WEEKS/365 DAYS) without getting any upgrade to WPM.

Me too. When will the requested updates be released?

please advise asap

Some of the new things we are working on are introduced in this blog post Web Performance Monitor 2.1.0 - What's Coming in Recorder. Any comments or ideas, please let us know in the post!

Cisco is dropping java from their GUI interfaces . All new code is html5 based or core

when will sw step and move to current best practices ?

Posted this 9months ago

no repose from sw yet

anyone watching this channel?

We need html5 on orion

noc view needs HTML 5 so each chart can run and update

look how html5 works fir google maps etc.

we need a means to create and edit a custom ip to country DB table. on closed networks, our IP address do not match the internet std

as well, if we edit the curent DB, all gets reset with updates and patches. Thus a simple  and  easy to maintain means is needed

thus should be an Orion core feature

What we are working on for WPM should be updated, it mentions basically everything implemented in WPM 2.1

When will Orion be updated to run html5 on

noc view needs HTML 5 so each chart can run and update

look how html5 works fir google maps etc.

it has been THREE years with NO response

is mgmt stuck in the old ages

do you  still run mainframes there?

What happened to the dates on the main WWWO page? The dates were there yesterday (for the most part) but now they're gone again.