5 Replies Latest reply on May 30, 2013 12:51 PM by mar1

    Imported hostnames cleared after subnet scan


      After I import hostnames into a subnet after an automatic scan some of the hostnames get cleared. 

      I can maybe understand the hostnames being cleared that were entered manually into IPAM if the device does not respond to pings.  But on ours it clears them on devices that do respond.  Not only that if you look at the device details by hitting edit the system name is clearly in there but the hostname is now blank. 

      Is there some way to stop it from doing this.  If it only works if DNS is available why would you need IPAM in the first place.



        • Re: Imported hostnames cleared after subnet scan

          Jerry, I sent you an email with a download like for the release candidate of a service release for IPAM that should help with this issue. Please install it and let me know what happens.


          • Re: Imported hostnames cleared after subnet scan

            I've updated to that RC Service release.  I have an engineer that indicated he entered some IPAM "reservations" -> set to used, hostname, some custom fields -> systems not online yet.
            came in today and all his work was gone.

            I do have additional pollers and web servers that I installed it on as well.  I only installed RC service release thought and not the full (I think).

            We are monitoring closely and will let you know if this was user error or a system issue.  He put some back in today and I'm manually grabbing the list from the DB and will check it monday.