I've just upgraded both of our NPM servers to 10.4 and first thing I did was add the hardware monitoring resources to our custom views but I seem to be getting mixed results.
Cisco 6509 Hardware Details - Power Supply V fine.
Hardware Details - Temp chart error - Index was outside the bounds of the array.
Hardware Health - Power Supply V error - Unable to cast object of type 'SolarWinds.APM.Web.Models.HardwareInfoModel' to type 'SolarWinds.HardwareHealth.Web.Models.HardwareInfoModel'.
Hardware Health - Temp chart - Unable to cast object of type 'SolarWinds.APM.Web.Models.HardwareInfoModel' to type 'SolarWinds.HardwareHealth.Web.Models.HardwareInfoModel'.
Cisco 2950, 2960 and some 3750's - Nothing at all just but I have got in event summary 2 SAM Hardware types up and 2 SAM Hardware senor up 1 SAM Hardware up but nothing's being displayed.
Cisco 3750x Hardware Details - Temp graph fine
Hardware Health - Temp graph error Unable to cast object of type 'SolarWinds.APM.Web.Models.HardwareInfoModel' to type 'SolarWinds.HardwareHealth.Web.Models.HardwareInfoModel'.
None of my switches show the Hardware Details like I'm now seeing for the servers.
As far as I can see none of the servers had the Hardware Health for Servers ticked in list resources, unlike the switches which automatically got ticked as part of the upgrade I presume. Is there anyway of automating the list resources Hardware Health to be ticked without going to each server individually?
I now have this displaying on my servers once the resource was ticked but I don't have any fan, power or temp graphs. Although the Event Summary is now showing 33 SAM Hardware Sensor up, 7 SAM Hardware type up and 1 SAM Hardware up
|Network device||Service Tag||27RPF4J|
|Last Poll Time||11/22/2012 10:12:06 AM|
Just to add all the Health monitoring resources are selected for each of the custom views I have for our switches and servers.
Can someone give me some help to resolve the above as its a good feature to have once it works correctly?